Encouraging Fair Play - Follow-up

All i know imod still not banned...just xmod in android....ios third party program still not banned...am i right? Not fair enough...

Quote:

---

Originally Posted by Hwooei

All i know imod still not banned...just xmod in android....ios third party program still not banned...am i right? Not fair enough...

---

Check the imod twitter feed lots of ban hammer recipients :)

Quote:

---

Originally Posted by whp4

Should NOT be condoned. To condone something is to forgive or accept it.

---

It was meant to read I agree that modding is not in the spirit of the game and it should not be condoned, Just missed the not word. I just suck at typing.

Quote:

---

Originally Posted by HoodedxWarrior

So you ban me for having something installed? You have no right to do that. If I haven't cheated at Clash. Gimme us our money back if you are gonna dictate what we can and can't have on OUR devices

---

Have you read the terms of service? It is witbin theres rights.

Quote:

---

Originally Posted by TiffyG

He never signed in and did my attacks using a mod. My account has not used a mod. And this is my issue with this whole ban. If I were someone who used a mod I'd cop it sweet and do my two weeks. But I haven't used one, I don't need to use one. My other issue is that I actually spend money on this game quite regularly and as a paying customer I would expect higher levels of customer service from a company which I pay for a service from. I don't care if they ban people who use mods. I have a problem with their inability to actually correctly identify accounts that have used a mod. This is supposed to be a fair play policy however I totally feel as though the treatment I am receiving is completely unfair.

It is interesting to notice that there have been many people in the same boat as myself. Their computer system can never be 100% correct on identifying these accounts and I feel like they should have put something in place to deal with customers who were unfairly banned. I do not appreciate being labelled a cheater when I do not cheat.

---

Honestly step back for a second and have a look at it from an outsider. You played on a system with mods Breaking rules simple your lucky its only 2 weeks. Maybe if your a spending customer why don't you spend some money and get ur own devise problem solved.

very good. thank you supercell

It would be nice if there was a comprehensive guide on how to fully remove this stuff. I am sure that SC will want to keep the modders in the game and I welcome being able to attack people whose crutch has been removed.

Quote:

---

Originally Posted by basilbrush303

It would be nice if there was a comprehensive guide on how to fully remove this stuff. I am sure that SC will want to keep the modders in the game and I welcome being able to attack people whose crutch has been removed.

---

SC doesn't need to have a guide to help "cheaters" removing 3rd party app!!! If you can download the app, you should know how to remove it or contact that app company and question them. It is not SC responsibility!!! The ban has been great for my clan. Better raid on dead base for everyone 👍

Quote:

---

Originally Posted by basilbrush303

It would be nice if there was a comprehensive guide on how to fully remove this stuff. I am sure that SC will want to keep the modders in the game and I welcome being able to attack people whose crutch has been removed.

---

Ask your mod developers for assistance lol. Personally I have no interest in having any of them around. Hope they all quit. The two BIG problems with ex modders imho is that:

1. What happens down the line if the modders figure out some other way of cheating? I would think that those ex modders would jump straight back on the cheating boat given the chance and we are on the way back to square one. They have clearly demonstrated already that they have ZERO ethics, morals or integrity when it comes to this game at the least, so there is actually no way that given the choice of playing fair or cheating that he vast majority of them will choose the former out of free will.

2. The decent ones have cheated their way to a much higher skill level than someone that has always been Fairplay. Hence the advantage that they have gotten will always be with them, they will be on average better than a FP player I think. It's not the end of the world but it's still a concern come war time.

Quote:

---

Originally Posted by hoipolloi

We're dealing with this with a fellow clan member. 3 accounts on one device and somehow only one account is banned for two weeks, or not. The device is not rooted, nor are any mods present on it and never have been. Without giving up too much detail, we have logs for the device which show what apps are installed and removed and when. The affected person has been in contact with SuperCell support as well as myself and at least one other member in the clan. We've received a mixed bag of support. Support told me none of the accounts were banned. The affected person was informed the one account was banned due to activity that resembles a mod or a bot, but they could not provide any further detail to what was producing the flags and triggers for the ban. Given my response from Support, I suggested to the clan member to try it again. This person played on their device earlier in the day, did attacks on all three accounts on the same device, then switched back to the offending account and received another two week ban. So the ban was there, then gone, and now back again. This person is at loss for words. I am at a loss for words. This person may be done with game, because why risk a permanent ban over this?

I want fair play and I want it enforced as best as possible. So does our clan. Not looking for any sympathy at all, but letting people know, yes, false positives are happening. Hopefully, they are rare.

---

Now, this is worrying me. I have 5 accounts. At the moment, 4 of my accounts were not banned. But after reading your case, i'm really afraid to log in to my 5th account.

There is something i'm curious though. Is it possible that your friend's account were shared? Maybe the other person use mod when log to his account. Therefore, modified his game data. I think that is why only this particular account were banned and not his other accounts. Some one please correct me if i'm wrong.