An Anecdote Which I Hope Helps Supercell

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Originally Posted by Keywal

PS. You can all ignore my signature. Anything you find now is old news.

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10 characters :(

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Originally Posted by sneakymaori

Even I'm at the mercy on occasion from our server nerds, if they have more pressing issues (ala players gaining huge levels ) then other items of concern get bumped on priority.

kind regards, sneaky.

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Sneaky, the thread was created a while back before the levels issue had been introduced and the issue here; loosing millions of resources - gemmed or not - is a big issue for alot of players.

Multiple accounts have brought it up. You might bump it up from "minor issue" to "mayor issue". Again, if the issue is just too hard to replicate, too complex too fix now, or you guys don't have the resources right now, just come clean and acknowledge that. Currently it only looks like u guys don't care, and as such don't respond.

We take the time to create the issues in the correct forum, at least have the decency to answer them.

"Hey Dev.... , can you inform me about this issue."
"Nope Sneak, I haven't got a clue what is causing it."
"Post reply: Our staff is working on it but have a hard time finding the exact cause."

Great story, worth of people knowing about this thread and reading it 😙😃

Just to be clear, I enjoy this game and even just yesterday, I created a second account on another device yesterday and spent $150 or so to gem the lowby to TH7 in a few hours. I enjoyed the experience and I have no regrets. My thread is in, no way, an encouragement for any to quit.

And, lol, to all of you asking me in-game, or in global chat, the name of the other app is irrelevant. But, the main lesson I hoped to share is one of: (i) proactive communication (getting ahead of community uproars on a timely basis), (ii) not letting initial hubris get in the way (these online games can trend rather quickly), and (iii) consistent treatment.

Marika's slides laid out Supercell's mission statements well and clearly (they are in off-topic somewhere from I think Daddy?). And they do, by and by, a good job adhering to it. It's that 1% that can create a crack, given that many users are emotionally, either young, too tired from playing all night, or hehe bankrupt from buying too many gems :).

Illustris the Pontificator

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Originally Posted by PedroLee

No offense to the developers. I also love it how these updates came from suggestions. They just got overboard with the uber duper gaduper high upgrade cost and uber duper gaduper low production rate.

These heroes are surely good when maxed but the question is, are they even worth it with all the cost etc etc?

At this point in time, there's no point rolling back or decreasing the cost or increasing the production rate for a lot of Gemmers who nearly or spent over $10,000 will rage over the company.

Btw, horrible idea adding more gold/elixir bank instead of just making 2 of each banks upgradeable to level 12.

Still appreciative,
Pedro

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I'm not sure if you're exaggerating the $10000 statistic, but even purchases over $1000 for this game is just ridiculous. Those big spenders are either really rich or just really addicted, or maybe stupid, imo. With $10000 I could buy many things (real, non-virtual things), better things than in-app gem purchases for CoC.

However I believed that as time progresses I will eventually have maxed out my village and be one of the top players or whatever. But now that dream is shattered due to recent updates. I may have to resort to quitting this really enjoyable game (or used to be) and move on ...

I tottaly agree with you Illustris

Remember when i was calling Supercell "Zynga FAIL" .... Its becoming a reality


PS.
Would it be so bad for SUPERCELL to increase the available loot for the TH9 owners? ( th8 and below can farm millions... )
This would make lots of happy costumers :)



I upgraded my townhall yesterday to TH9, because i was maxed at th8 and now i can't even get mediocre loots over 100k.... and i have bought a lot of gems :|

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Originally Posted by denial

PS.
Would it be so bad for SUPERCELL to increase the available loot for the TH9 owners? ( th8 and below can farm millions... )
This would make lots of happy costumers :)



I upgraded my townhall yesterday to TH9, because i was maxed at th8 and now i can't even get mediocre loots over 100k.... and i have bought a lot of gems :|

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If they did this, I'd be tempted to move to TH9, but then they'd just reverse it later because that's their track record, and I'd have to start over because there is no downgrade/sell option...

See, now I have trust issues due to Supercell's actions.

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Originally Posted by mschopman

Sneaky, the thread was created a while back before the levels issue had been introduced and the issue here; loosing millions of resources - gemmed or not - is a big issue for alot of players.

Multiple accounts have brought it up. You might bump it up from "minor issue" to "mayor issue". Again, if the issue is just too hard to replicate, too complex too fix now, or you guys don't have the resources right now, just come clean and acknowledge that. Currently it only looks like u guys don't care, and as such don't respond.

We take the time to create the issues in the correct forum, at least have the decency to answer them.

"Hey Dev.... , can you inform me about this issue."
"Nope Sneak, I haven't got a clue what is causing it."
"Post reply: Our staff is working on it but have a hard time finding the exact cause."

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Found the xp issue , now working on rectifying that.
http://forum.supercell.net/showthrea...-kid-did-it%21

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Originally Posted by sneakymaori

Found the xp issue , now working on rectifying that.
http://forum.supercell.net/showthrea...-kid-did-it%21

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does that mean slappy-slappy chop-chops?

Also...by found, do you mean told by 300 people on the forum?

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Originally Posted by PedroLee

Given all that, I also have to agree on non-gemmer's complaint, though I am not complaining ever, but I'd have to agree that this last update only benefits the Gemmer's Lounge for more than a year maybe. Only after a year non-gemmers can come close to where these guys are. (Given there is no updates but I highly doubt it, so add 3 years more)

Let's try to analyze some facts:

Given you have 225 level 8 walls, you're gonna need 900m gold to upgrade them to level 10.
You need 400+ days to max the Heroes just the waiting time alone.
Drill production is horrible. You need at least a month to max them with all the elixir raiding and waiting times.
Amount of Dark Elixir needed for the Heroes upgrades.

So without a doubt, gemmers who maxed their bases clearly aren't thinking and spent over $10,000 just for this update alone. And for us non-gemmers, this update is basically a joke.

But still the game is enjoyable when you stop thinking about upgrades or anything. Most of us are still active only to max whatever units left to upgrade. Then, the base is maxed, will probably just go online about once a week just to check the drills or see if we can upgrade few walls etc etc.

Having said all that, we may or may not quit, but quite frankly, no non-gemmers will ever max the walls or heroes at any given time. Given that they removed the fast paced farming. Give it a year maybe, and hope we're still around.

;)

Enjoying whatever left to enjoy,
Pedro

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i agree totally with what you said. basically, heroes are really superflous and almost impossible to get for non -gemmers. takes forver to each there thus no point aiming for it. Those who gem will benefit from it and non-gemmers cant.

we can just play the game at our pace and eventually it will face out.

they shouldnt add heroes. they shud instead increase levels for all the units to make it more playable.

this hero update is just to make more money from it and from the update.