Game Won't Load

I am on level 102, and I spend at least $100 a month on this game. Since your last maintenance shut down, I can't sign on for the last two days. It says that I can't connect to the server. I have tried to contact Hay Day, and I have posted every where I can . No one is acknowledging me, and I'm very frustrated! I play on my Galaxy S4 Android cell phone. Someone please contact me.

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Originally Posted by SpookyJo

I am on level 102, and I spend at least $100 a month on this game. Since your last maintenance shut down, I can't sign on for the last two days. It says that I can't connect to the server. I have tried to contact Hay Day, and I have posted every where I can . No one is acknowledging me, and I'm very frustrated! I play on my Galaxy S4 Android cell phone. Someone please contact me.

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I have had 3 other friends who had the same thing happened to them. They contacted support in game and were only told that sometimes hay day needs to be refreshed, and to log out and log back into both Facebook/Google and hay day. This didn't work but what did work for them was to delete hay day and download it again. One of them deleted and re-downloaded hay day 3x before succeeding in connecting. The other had to do it 5x. But if you were to attempt it please ensure your farm is saved to Facebook or Google. I am only telling you what worked for my friends and am by no means an expert on this. Good luck.