Unable to Receive Troops

Greetings! I'm here to report a certain bug in my account. For some reason, I was not able to receive neither troops nor spell from any player. I tried requesting 8 times in a row but still nothing came. I also tried to clear cache and change device but still nothing happened. I experience not receiving the troops I've requested in the past but after I request again, it's magically fixed but now it's ruining my clash experience. Edit: The 'received troop' counter still count the troops that never came.

In-game nick: Medicus Mortis
Clan Name: 4 squad #2PGRPRGO

I already experienced several bug in my account and some examples are:
(1) I got 21/20 troops when I was still a th7. I've posted the screenshot in your fb page several months ago and was fixed right away.
(2) Admins, if you were to watch my second attack against in clan war against this clan (#9UOUQ9J9), you can observe that I brought 4 eq spell but able to use them 5 times.
Before I use 4 eq spell: http://prntscr.com/9x8y6f
After I use 4 eq spell: http://prntscr.com/9x8yvo
Another eq spell again: http://prntscr.com/9x8zlk

Kindly fix my problem immediately. Thank you.

Quote:

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Originally Posted by MedicusMortis

Greetings! I'm here to report a certain bug in my account. For some reason, I was not able to receive neither troops nor spell from any player. I tried requesting 8 times in a row but still nothing came. I also tried to clear cache and change device but still nothing happened. I experience not receiving the troops I've requested in the past but after I request again, it's magically fixed but now it's ruining my clash experience. Edit: The 'received troop' counter still count the troops that never came.

In-game nick: Medicus Mortis
Clan Name: 4 squad #2PGRPRGO

I already experienced several bug in my account and some examples are:
(1) I got 21/20 troops when I was still a th7. I've posted the screenshot in your fb page several months ago and was fixed right away.
(2) Admins, if you were to watch my second attack against in clan war against this clan (#9UOUQ9J9), you can observe that I brought 4 eq spell but able to use them 5 times.
Before I use 4 eq spell: http://prntscr.com/9x8y6f
After I use 4 eq spell: http://prntscr.com/9x8yvo
Another eq spell again: http://prntscr.com/9x8zlk

Kindly fix my problem immediately. Thank you.

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Hi. I'm sorry that these bugs happened to you. Sadly no one here can help you. You have to contact in game support team to fix your problem. Here is how you can contact them :


http://forum.supercell.net/showthrea...In-Out-of-game

i get the same problem too, many times already and it's getting annoying. I really don't want my clanmates to be wasting elixir and dark elixir if the reinforcements don't even reach my cc. And the fact that the cc space increases even if nothing arrives then having to wait for 10+ minutes just to make another request is just a killer! T_T

Can SC just fix this annoying bug already please? T_T