Missing GG friends on only one device for two weeks

Sometimes my devices dont connect to the Game Centre and my GC friends vanish from the friends tab for a day or two. So I didn't worry when it happened again. But this time the problem has persisted for about two weeks and I see that the on launching Hay Day I dont see the 'welcome back' message.

This only affects my iPad Air2 - my iPad Mini is connecting to the GC perfectly.

Solutions tried so far...
I uninstalled Hay Day and reinstalled. I disconnected from GC and rebooted (hard) the iPad before reconnecting to GC. I updated both iPads to the same OS version. i unlinked Facebook for a while. These haven't worked.

I wondered if anyone has other ideas about what to try?

Sandy
current level 80

Have you sent a message to ?SuperCell support?

I haven't sent a maessage to SC because the problem seems to be with the iPad, since the iPad mini is unaffected. But I will do this if nothing else helps.

Quote:

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Originally Posted by Camstercairn

I haven't sent a maessage to SC because the problem seems to be with the iPad, since the iPad mini is unaffected. But I will do this if nothing else helps.

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May be a stupid question on my part but have you done all the latest software updates on the Ipad and also for Hayday?

Thanks Carina - yes both iPads have up to date ios and hayday. Also, the iPad that wont connect to the Gams Centre with Hay Day will connect with no problems in another game. Even a new reinstall of Hay Day didnt fix it.

It's not a big deal - my GC friends are all in my hood as it happens, so I can get to them easily. Just I dont see their help status in the help tab. Maybe it will all sort itself with the next Hay Day update.

Quote:

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Originally Posted by Camstercairn

Thanks Carina - yes both iPads have up to date ios and hayday. Also, the iPad that wont connect to the Gams Centre with Hay Day will connect with no problems in another game. Even a new reinstall of Hay Day didnt fix it.

It's not a big deal - my GC friends are all in my hood as it happens, so I can get to them easily. Just I dont see their help status in the help tab. Maybe it will all sort itself with the next Hay Day update.

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Ive had this before on my Ipad air 2 and usually not seeing your GC friends is a connection issue but as I have the fastest broadband currently that you can get in the UK I knew it wasn't my end, its obviously an issues with SC side, you could report it and see what response you get although I doubt it'd be a very helpful one!

If not wait until another 'tweak' from SC, mine sorted itself within a few days

Just to report that this problem disappeared immediately after the mini-update today. My GC friends have returned to the friends tab - I guess some glitch in the files in the iPad was sorted out.

Sandy